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Your information and transaction records — including activity linked to OVO, LinkAja, and Bank Transfer — are handled with clear purpose and limited scope. This policy explains what we collect, why we collect it, and what choices you have over your own data on 4dsingapure.
This Privacy Policy applies to all activity you conduct through your 4dsingapure account — from login and session data to payment context associated with OVO, LinkAja, and Bank Transfer transactions. We collect information you provide directly when you register, verify your account, or contact support. We also collect session data automatically, including device type, browser session identifiers, and navigation patterns within the platform. This data is used to operate your account, process transactions, and respond to support requests. We do not sell your personal data to third parties. Data shared with payment processors — such as those handling OVO or Bank Transfer flows — is limited to what those processors require to complete your transaction. Retention periods depend on the nature of the data and applicable local law requirements in Indonesia. Account data is retained for as long as your account remains active and for a period afterward as required by applicable regulation. Where local law and eligible regions permit, you may request a summary of the data we hold. This policy is subject to change; the current version is always shown on this page after login or in your account settings.
Payment context shared with OVO is limited to transaction completion data only. No browsing history or game session data is passed to the payment processor.
When you use LinkAja, session identifiers and transaction references are exchanged to confirm payment status. This exchange is governed by LinkAja's own data terms.
Bank Transfer activity is logged in your account transaction history. You can review this record in the wallet section of your account dashboard after login.
Messages sent to our support team are stored to enable follow-up and service improvement. You may request deletion of support records by contacting us directly.
Not every interaction on or around 4dsingapure falls under this single policy. Understanding the boundary helps you know which terms apply to your data at each step. Account access, platform transactions, and content you interact with directly are all within scope. Third-party services linked from the platform — including payment processors and game content providers — operate under their own data practices.
Login sessions, profile details, and account preferences are fully within scope. We control how this data is stored, used, and shared on the platform.
Deposits and withdrawals processed through OVO, LinkAja, or Bank Transfer are within scope for the data we handle. The processor's own policy governs their side of the exchange.
Your interaction with content on 4dsingapure — including game sessions and page navigation — is logged within this policy's terms and used only for account operation and service quality.
External links, payment gateways, and game content providers operate independently. Their data practices are not governed by this policy. Review each provider's terms separately.
You have practical choices over the data 4dsingapure holds about you. These are not abstract entitlements — they map to real steps you can take through your account or by contacting our support team directly. Start by logging into your account and checking the profile and wallet sections; most of your current account data is visible and editable there. If you find something incorrect — a name, contact detail, or linked payment method — you can update it through the account settings fields shown on screen. For data that is not editable in the interface, or if you want to raise a question about how a specific record is being used, our support team handles these requests and responds to account holders in Indonesia where local law and eligible regions permit. Requesting removal of your account and associated data is also possible; the support route below is the correct path for that request. We aim to acknowledge data requests and give you a clear next step without unnecessary delay.
Log into your account and open the profile or transaction history section. Current data linked to your account — including payment method context — is shown there.
Account fields such as contact details and linked wallet identifiers can be updated directly in account settings. Follow the fields and confirmation steps shown on screen.
If you want to understand how a specific piece of your data is being used or stored, contact support with your account details. We will respond with a clear explanation.
To request deletion of your account or specific records, reach out to the support team. Processing depends on local law requirements and any outstanding transaction holds.
For any question about this policy, your data rights, or a specific record on your account, use one of the contact paths below. Our support team handles privacy requests for account holders in Indonesia where local law and eligible regions allow.
Open the live chat icon from your account dashboard after login. This is the fastest path for account-specific data questions and correction requests.
Send a written request to our support address listed in the account help section. Include your registered account identifier so we can locate your records.
The help centre in your account settings lists step-by-step paths for common data requests, including how to update payment details and review transaction history.
The measures below describe how 4dsingapure handles data in practice — not as abstract principles, but as the actual steps that apply to your account. Each area maps to something you can verify or act on directly.
We use session cookies to keep you logged in and to maintain your account state between pages. You can review cookie settings in your browser. Disabling non-essential cookies may affect account functionality.
Access to your account data is protected by your login credentials. We recommend keeping your contact detail current so account recovery paths remain available to you through the settings screen.
Account and transaction records are kept for as long as your account is active and as required by applicable regulation in Indonesia. The retention period for inactive accounts is shown in your account settings.
When this policy changes, the updated version replaces this page. For material changes affecting your data rights, we will notify you through the contact method on file with your account before the change takes effect.
These are the questions account holders in Indonesia ask most often about how their data is handled. If your question is not covered here, the support paths in the section above connect you to someone who can give you a specific answer.
We collect the details you provide during registration — such as contact information and identity verification data — along with session and device data generated as you use the platform. Payment context from OVO, LinkAja, or Bank Transfer is logged only in relation to your transactions.
Most of your current account data is visible directly in the profile and transaction history sections after login. For a full data summary or records not shown in the interface, contact our support team through live chat or the email address in the help centre.
Open account settings after login and update the field showing the incorrect detail. Follow the on-screen confirmation steps. If a field is not editable in the interface — such as a locked identity record — contact support with your account identifier and the correction you need.
Payment data is shared only with the processor handling your transaction — OVO or LinkAja — and only to the extent needed to complete that transaction. We do not share payment context with advertisers or unrelated third parties. Each processor governs their own portion under their separate data terms.
Records are kept for as long as your account is active and for the period required by applicable law in Indonesia after it closes. The specific retention terms for inactive accounts are shown in your account settings. You can request deletion of records by contacting our support team directly.
Submit a deletion request through live chat or the support email listed in your account help centre. Include your registered account identifier. Processing timelines depend on local regulatory requirements and any pending transactions. We will confirm receipt and give you a clear timeline in our response.