Skip to content
4dsingapure App / Mobile
SYARAT PENGGUNAAN

4dsingapure Terms and Conditions for Your Account

These terms set out how your account, transactions, and access to content on 4dsingapure work — covering what we commit to, what you agree to, and where to go when questions come up. Access and eligibility depend on local law and are available where local law permits in supported Indonesia regions.

  • Account Access Rules
  • OVO, LinkAja, Bank Transfer
  • Indonesia Support Channel
  • Fair Use Policy
KETENTUAN KEBIJAKAN

How These Terms Apply to Your Use

By accessing your 4dsingapure account, you acknowledge that these terms form the working agreement between you and us. They apply to every action you take — logging in, depositing funds via OVO, LinkAja, or Bank Transfer, browsing game content from studios including Joker, Habanero, CQ9, and Bigtime Gaming, and contacting our support team. We may update these terms when our services, payment integrations, or operational requirements change. When that happens, the revised version becomes effective from the date shown on this page. Continuing to use your account after an update means you accept the revised terms. You can find the current version any time by returning to this page — we do not notify every update by email by default, so checking here periodically is your best route. Availability of our services, including specific payment methods and game content, depends on your location and applicable local law. We are not in a position to confirm access for every region, and eligibility varies. If you are unsure whether access is permitted where you are, consult your local regulations before proceeding. Nothing in these terms should be read as a guarantee of continuous access or a representation about legal status in any jurisdiction not explicitly confirmed to you.

  • OVO

    Deposits and withdrawals via OVO are subject to the transaction limits and verification steps shown in your account wallet section.

  • LinkAja

    LinkAja transfers follow the same account verification flow. Limits and processing steps are displayed at the point of transaction in your dashboard.

  • Bank Transfer

    Bank Transfer is available for qualifying accounts. Refer to the payment section in your account for current bank details, reference codes, and posted limits.

  • Policy Currency

    The version of these terms currently displayed on this page is the one in effect. Earlier versions do not apply once an update is published here.

CAKUPAN KEBIJAKAN

What These Terms Cover and What They Do Not

These terms apply specifically to your use of the 4dsingapure platform — your account, the game content available in the lobby, and the payment channels we have configured for Indonesia. They do not govern third-party services that you access independently, and they do not extend to services or platforms outside the 4dsingapure domain. Understanding the boundaries helps you know where our obligations end and where to seek help elsewhere.

  • Account Access

    Rules around registration, login, account security, and session management are covered by these terms. You are responsible for keeping your credentials secure and for activity that occurs through your account.

  • Transactions

    Deposits and withdrawals made through the payment methods shown in your account — OVO, LinkAja, Bank Transfer — are governed here. Transaction records are available in your account dashboard after login.

  • Site Content

    Game content supplied by Joker, Habanero, CQ9, and Bigtime Gaming is made available through our lobby under these terms. Content availability can change and is subject to regional access rules.

  • Third-Party Services

    External services you reach from links on our site — including payment provider apps and device app stores — operate under their own terms. We are not responsible for those services or the policies governing them.

HAK PENGGUNA

Actions Available to You Under This Policy

You have practical options for reviewing your account activity, correcting your details, and raising questions about how your information is handled. These are not abstract rights — each one has a concrete path inside your account or through our support channel. Your transaction history is logged and accessible from the wallet section of your account dashboard. If you notice an error in your account details — name, contact information, payment method on file — the account settings page is where you make corrections directly. For anything that cannot be resolved through self-service, our support team is reachable via the contact routes listed in the Support section of this page. We aim to respond to policy-related questions through those channels, and we keep a record of correspondence for reference. If your question involves a disputed transaction, include your transaction reference number when you write in — it speeds up the review.

  • Review Your Records

    Your full transaction log is available in your account dashboard after login. You can filter by date and payment method — OVO, LinkAja, or Bank Transfer — to locate specific entries.

  • Correct Account Details

    Personal details linked to your account can be updated from the account settings page. Some fields may require verification before changes take effect — the instructions are shown inline.

  • Raise a Policy Question

    If something in these terms is unclear, contact us via the support routes on this page. Reference the specific section you are asking about so we can respond accurately and quickly.

  • Request Account Support

    For account access issues, payment discrepancies, or requests related to your data, our support team handles these directly. Include your registered contact detail or transaction reference to help us locate your account.

JALUR BANTUAN

How to Reach Us About These Terms

If a section of this policy raises a question, or if you need to follow up on something related to your account, the contact paths below are the right place to start. We handle policy questions, account queries, and transaction concerns through the same support channels — no separate department needed.

  • Live Chat Support

    Open the live chat widget from any page on the site to connect with our support team. This is the fastest route for account access questions and payment clarifications.

  • Email Support

    For written correspondence about these terms or your account record, email us through the contact address listed in the Help section of your account dashboard.

  • Account Dashboard

    Many questions can be resolved without contacting us — your dashboard shows your transaction history, current account status, and the payment methods linked to your wallet.

KEAMANAN AKUN

How We Handle Your Account and Data

We take a straightforward approach to account security and data handling. What follows is a clear description of how we manage the information connected to your account, and what you can do to stay in control of it.

  • Data Handling

    Information you provide when creating and using your account — contact details, payment preferences, transaction history — is used only to operate your account and process transactions. We do not sell this data to third parties.

  • Cookies

    We use cookies to keep your session active and to remember your account preferences between visits. You can adjust cookie settings through your browser. Disabling certain cookies may affect how the site functions for your account.

  • Account Security

    Your account is protected by login credentials that only you should hold. If you believe your account has been accessed without your permission, contact support immediately through the live chat or email routes above.

  • Retention and Changes

    We retain account and transaction records in line with standard operational and legal requirements. To request a review of what is held, or to ask about changes to your stored details, contact our support team with your account reference.

PERTANYAAN UMUM

Frequently Asked Questions About These Terms

Here are the questions we hear most often about how these terms work, what they cover, and what options are available to you as an account holder.

Do these terms apply to my deposits via OVO and LinkAja?

Yes. All transactions processed through your account — including those made via OVO, LinkAja, and Bank Transfer — are covered by these terms. Specific limits and steps for each method are shown at the point of transaction in your account dashboard.

How will I know if the terms have been updated?

When these terms change, the updated version is published on this page with a revised effective date. We recommend checking this page periodically. Continued use of your account after an update takes effect means you accept the revised terms.

Can I access my transaction history under this policy?

Yes. Your full transaction record is available in the wallet section of your account dashboard after login. You can filter entries by date and by payment method to locate specific transactions or review your account activity.

What do I do if I disagree with a transaction on my account?

Contact our support team as soon as possible via live chat or the email address in your account Help section. Include your transaction reference number and the date of the entry in question so we can locate it and follow up efficiently.

Is access to the platform and its game content available everywhere in Indonesia?

Access depends on your location and applicable local law. Eligibility varies by region. We cannot confirm access for every area, so we recommend verifying whether access is permitted where you are before proceeding with account use.

How do I request a correction to my account details?

Most account details can be updated directly from the account settings page after login. Some fields require a verification step before changes take effect — instructions appear inline. For details that cannot be self-edited, contact support with your account reference.